Program Directors or administrators typically send group student membership orders to email@example.com. As of January 1, 2023, the following changes apply to these orders.
- Group student membership orders may only be submitted through our online form. Program directors or administrators may submit membership forms or an Excel file (preferred).
- Membership transfers from one student in your program to another are available for 30 calendar days from the date of original order submission. Transferring the membership means that the new student will receive the remaining membership term at no additional cost to you. Between 30-60 days after submission, however, a $25 processing fee will apply per individual transfer. Transfers will not be granted after 60 calendar days from the original date of membership submission. A new membership order for the new student(s) will be required.
- Membership refunds for students who leave your program are available for up to 30 calendar days from the date of original order submission. The membership will remain active for the original first 30 days of the membership term and the refund will amount to 11 months of membership. Refunds will not be granted after 30 calendar days.
Please contact firstname.lastname@example.org with any questions.