Our members receive magazines, newsletters and other important information from the Association; therefore, addresses are updated continuously by phone, email, and membership renewal forms.
Members can also update their addresses on-line at www.myaota.org. Additionally, we receive continuous updates from the U.S. Postal Service.
Our lists have a 95% delivery guarantee:
GUARANTEE: Deliverability of 95% is guaranteed on all lists. We will refund the current minimum third class bulk postage (even if actual postage used is in excess of minimum rate) for any mail in excess of the guarantee, which is returned to us within 45 days of our shipping date. Mail returned with a forwarding address, or street addressed mail assigned a box number by a local post office, or multi-family dwellings not showing apartment numbers are not included in the guarantee. Postal regulations require this mail to be delivered. If more than one copy of a list is purchased at one time, the guarantee applies only to the first usage. We shall not be liable for any damages or loss sustained by the purchaser through the purchase or use of our list. We shall not be liable for any special or consequential damages, and in no event shall our liability exceed the cost of the list.